Fluid Privacy Policy
Last updated: March 2023
At Fluid Dating, Inc. (“Fluid”, we”, “our”, or “us”), your privacy is of the utmost importance. Thank you for taking the time to read our privacy policy (the “Privacy Policy”). This Privacy Policy sets out how we collect, use, process, store, share and disclose your personal information on the Fluid Dating website (https://www.fluiddatingapp.com/) and on the Fluid Dating mobile application (collectively, the “Services”). By accessing and using our Services you freely and expressly consent to the collection, use, processing, storage, and disclosure of your personal information as set out in this Privacy Policy.
When We Collect Information
Types of Personal Information We Collect
How We Use Your Information
How we Disclose your Information
Your Privacy Choices
Mobile Privacy and Our Use of Tracking Technologies
Security
Retention
U.S. State-Specific Disclosure
EEA and UK Disclosure
Children’s Privacy
Third-Party Links
Changes to This Privacy Policy
Contact Us
When We Collect Information
We may collect personal information that you provide when you:
Register for our Services.
Use our Services.
Participate in promotions, contests, surveys, or other events.
Sign up for our email newsletter or other communications.
Interact with us on any Fluid Dating social media account.
Contact us.
Types Of Personal Information We Collect
Information you provide:
Profile information such as your name, phone number, date of birth, photographs and videos, and login information to your social media accounts for you to connect to your Fluid account.
Financial information if you sign up for a paid subscription to our Services.
Information about other users. For example, when you provide us information about your contacts or when you report other users to us.
Information we automatically collect:
Geolocation data. We collect geolocation data such as your mobile device location. This information helps us identify your physical location and we use it to personalize the Services and make it easier for you to interact with other users.
Usage information. We collect information about how you use our Services such as date/time of visits, new or returning visits, users you interact with, how long you stay on our pages, and what you do on those pages.
Device information. We collect information about the device(s) you use to access our Services such as IP address, device ID, app settings, and, where you allow, mobile advertising IDs (for more information see Mobile Privacy and Tracking Technologies below).
Tracking Technologies. We may use tracking technologies to collect additional information automatically as you interact with the Services and to personalize your experience with our Services.
Information from third parties:
When you interact with our accounts on our community forums or through our brand or community forums on a social media platform, we may collect certain information that you or the platform make available to us such as your social media ‘likes’, click-throughs to our Services, or custom interactions.
We may also make inferences about you such as your interests that we believe are relevant to you based on the information we have collected.
How We Use Your Information
We use the personal information we collect for the following purposes:
To operate and improve our Services.
To verify your identity.
To personalize our Services for you. For example, we have developed matching algorithms to predict your compatibility with other users.
To process payments securely.
For customer support.
To communicate with you, including via email.
For marketing and advertising.
With your consent.
How We Disclose Your Personal Information
We share your information with other members, and otherwise with your consent. We may also share your information with our corporate affiliates, as well as vendors or service providers who:Help us communicate with you. Manage and optimize our Services.Provide marketing and advertising services.Process your payments.In addition:We may disclose your personal information in order to: Protect the legal rights of our company, our employees, our agents, and our affiliates.Protect the safety and security of our customers. For example, we may use a service provider to help us verify your identity. To learn more, please visit our Terms of Use.Detect and protect against fraud.Comply with law or legal process.We may disclose your personal information as part of a business transition.We may also share your personal information with prospective purchasers exclusively to evaluate the proposed transaction.We may also share your personal information with another company that buys the assets or stock in us. That company may use and disclose personal information for purposes similar to those described in this Privacy Policy.We may share de-identified, aggregate, or anonymous information for any purpose. This means that the information we share does not identify specific individuals, or is combined with other data to protect your privacy.
Your Privacy Choices
You have the right to exercise the following choices with our use of your personal information:Access the personal information we maintain about you. Delete the personal information we maintain about you. Correct inaccurate personal information we maintain about youOpt out of certain uses of your personal information, notably:Email marketing: You can unsubscribe to our email list by clicking the unsubscribe link at the bottom of marketing emails.SMS marketing: you can opt out at any time by replying STOP.Tailored advertising: You can opt out of our tailored marketing as detailed in Mobile Privacy and Our Use of Tracking Technologies below. You can exercise these rights by contacting us at privacy@fluiddatingapp.com.
Mobile Privacy and Our Use Tracking Technologies
Our app uses software code provided by our business partners (software development kits or SDKs) that let our software interact with the services those partners provide. Sometimes these interactions will involve that business partner collecting some information from the device on which the software is run. How to view our mobile privacy disclosuresOn Apple Nutrition Labels:Go to the App Store on your iPhone or iPad.Choose the app you want to check the privacy labels of.Scroll down on the app’s download page and tap on See Details right next to App Privacy.On Google Play Data safety section:Open Google Play.Browse or use the search bar to find an app.Tap an app.Under Data safety, you’ll find a summary of the app’s data safety practices.For more detail, tap See details.
How to opt out of tracking on mobile
On iOS:When you download and open a new app, you'll get a notification that asks if you want to let the app track your activity across other companies' apps and websites. You'll also see information about what the app would track. You can tap Ask App not to Track to block that activity or Allow.For apps that you've already downloaded and may have tracking permissions set up for, you can opt out of tracking under Settings, tap an app, and then tap to turn off Allow Tracking. Alternatively, you may go to Settings > Privacy > Tracking. You'll see in the list of apps that have requested permission to track your activity. You can tap to turn on or off tracking for each app. On Android:Go to the Settings app and navigate to Privacy > Ads. Tap Delete advertising ID, then tap it again on the next page to confirm. This will prevent any app on your phone from accessing it in the future.
Security
We protect information we collect about you by maintaining physical, electronic and procedural safeguards designed to prevent unauthorized access to user data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. We take reasonable precautions to protect your information both online and offline. The servers on which we store data are kept in a secure environment.
Retention
We will retain your information for as long as your account or inquiry is active or as needed to provide you with the website or any requested services, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personal information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personal information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.
U.S. State-Specific Disclosure
Some U.S. states have enacted comprehensive privacy laws. The California Consumer Privacy Act, as amended by the California Privacy Rights Act or “CPRA” (collectively, the “CCPA”) and the Virginia Consumer Data Protection Act (“VCDPA”) create additional privacy obligations for businesses and provide Californians and Virginians with additional privacy rights.
EEA and UK Disclosure
The European Economic Area (“EEA”) and the United Kingdom (“UK”) have each enacted privacy laws. The EEA’s and the UK’s General Data Protection Regulation (collectively, the “GDPR”) create additional privacy obligations for ‘Controllers’ of personal data and provide EU and UK residents with additional privacy rights.
Legal Basis:Under the GDPR, we process personal data under the following legal bases.Processing ActivityLegal Basis under GDPRPlacement of tracking technologies on our Services ConsentImproving our ServiceLegitimate InterestProduct, marketing, or Service-related communications Legitimate InterestTo investigate and block Users for reported infringements of our Terms and Conditions of UseLegitimate Interest
Controller Designation:Under the GDPR, we are designated as a “Controller.” A list of our subprocessors is available to our enterprise customers on-demand. Cross-Border Data Transfers: We may transfer to, and store the data we collect about you, in countries other than the country in which the data was originally collected, including the United States, Canada or other destinations outside the EEA and the UK. Those countries may not have equivalent data protection laws as the country in which you provided the data. When we transfer your data to other countries, we will protect the data as described in this Privacy Policy and applicable supplemental product privacy policy and comply with applicable legal requirements providing adequate protection for the transfer of data to countries outside the EEA.If you are located in the EEA, we will only transfer your personal data if:The country to which the personal data will be transferred has been granted a European Commission adequacy decision; orWe have put in place appropriate safeguards in respect of the transfer, for example we have entered into the Standard Contractual Clauses adopted by the European Commission and required additional safeguards with the recipient, or the recipient is a party to binding corporate rules approved by an EU supervisory authority.Additional Rights for UK or European Economic Area Residents:In addition to the rights granted above, if you are a UK or EEA resident, the GDPR grants you the right to lodge a complaint against us with your local data protection authority. You can find your data protection authority at https://edpb.europa.eu/about-edpb/about-edpb/members_en.
Children’s Privacy
We do not allow use of our Services by anyone younger than 18 years old. If you learn that anyone younger than 18 has unlawfully provided us with personal information, please contact us at privacy@fluiddatingapp.com and we will take steps to delete such information, close any such accounts, and prevent the user from continuing to use our Services.
Third-Party Links
Our Services may contain links to other websites or services. We do not exercise control over the information you provide, or is collected by these third party websites. We encourage you to read the privacy policies or statements of the other websites you visit.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on this page with a “Last Updated” effective date of the revisions. We encourage you to look for updates and changes to this Privacy Policy by checking this page when you access our Services.
Contact Us
If you have any questions about our privacy or security practices, or if you would like to request access to or correction of your personal information, you can contact us by email at privacy@fluiddatingapp.com or at:
Fluid Dating Inc.
contact@fluiddatingapp.com
Fluid Dating Inc.